If you're interested in any of these positions, please send a resume to 5191 Borch Street, Ketchikan, AK  99901, fax to 907-225-5899, or e-mail to info@akduck.com

Status: Open

Title: Assistant Operations Manager - Alaska Hummer Adventures, Alaska Amphibious Tours

Reports to: Operations Manager

Pay:  D.O.E.

Position: Full time

Hours:  Summer Hours average 50 hours per week, Winter hours average 12 hours per week.

Job summary

 

The Assistant Operations Manager will learn and perform the duties of the Operations Manager, is responsible for supervision of AHA and AAT operations; this includes but is not limited to training,

supervision of all personnel and the smooth and timely operation of the  tours. This position requires strong experience and knowledge of tour operations, training, management and employee supervision.

 

Summary of essential job functions

 

·        Responsible for management of AHA and AAT tour operations

·        Management and coordination of all training programs

·        Management of the compliance of AHA and AAT policies

·        Train staff at all levels

·        Ensure all operations are conducted in accordance with company’s safety standards

·        Maintain direct and constant communication with Cruise Line agencies & Shore Excursion managers.

·        Daily dispatch and sales in Ketchikan Visitor's Bureau

·        Ensure all tours are operated in a timely manner and in accordance with operational and safety standards

·        Prepare daily, weekly and monthly schedules for personnel and departures and makes changes as necessary

·        Prepare yearly allocations for ships & adjustments when needed.

·        Answer phones & e-mail for general correspondence, questions, & orders.

·        Process Orders

·        Request Hummer Preference Sheets from Cruise Line agencies & customers

 

 

 

Minimum requirements

 

· Minimum 3 year commitment

· Previous or current CPR and First Aid

· Managing experience preferred

· Computer skills (MS Excel and Word are essential, bookeeping skills a plus)

· Speaks fluent English and uses cordial manners

· Maintains a professional appearance at all times and follows the company policies

· Ability to work long hours and irregular shifts in a multi-task environment

 

Abilities required

 

· This position may require standing for long periods of time

 

Disclaimer

 

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be

required to follow any other instructions and to perform any other duties requested by his or her supervisor.